MTG Home Loans LLC (“MTG Home Loans,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with us, including through our website, loan application platforms, communications, and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, phone number, email address
- Date of birth, Social Security number
- Employment, income, and asset information
- Credit history and credit report data
- Property and loan-related information
Technical & Usage Information
- IP address, browser type, device information
- Website interaction data (pages viewed, form submissions)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Evaluate and process mortgage loan inquiries and applications
- Verify identity and prevent fraud
- Obtain credit reports and related verification services
- Communicate with you regarding your loan, documents, and status
- Present and compare loan options from multiple lenders
- Comply with federal and state laws and regulatory requirements
- Improve our services, systems, and customer experience
3. How We Share Information
We do not sell your personal information.
We may share your information with:
- Wholesale lenders, investors, and loan partners
- Credit bureaus and verification service providers
- Settlement service providers (title, insurance, appraisal, etc.)
- Technology providers supporting our CRM, LOS, email, SMS, and document systems
- Regulatory agencies as required by law
All third parties are required to maintain the confidentiality and security of your information. SMS consent is not shared with third parties.
4. Text Messaging & Email Communications
By providing your contact information, you consent to receive communications from MTG Home Loans via phone, email, or text message regarding your inquiry or application.
- Message and data rates may apply
- You may opt out of marketing messages at any time
- Transactional and compliance-required communications may still be sent
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from MTG Home Loans. This includes SMS messages for account notifications, customer care. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure portals and encrypted systems
- Access controls and authentication protocols
- Vendor due diligence and compliance reviews
While no system can be guaranteed 100% secure, we take appropriate steps to reduce risk and protect your data.
6. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain personal data (subject to legal retention requirements)
- Opt out of certain data uses or communications
To exercise these rights, contact us using the information below.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality and analyze usage. You can control cookie preferences through your browser settings.
8. Children’s Privacy
MTG Home Loans does not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, contact us at:
